Thank you for shopping at StellarMedia.org.
We will refund you the amount equal to 100% of the purchase price of a campaign if your order has not been started and first results have not been delivered within 30 days of your purchase. We will not issue refunds in any other case. Orders with status ‘processing’ and/or ‘in progress’ are considered to be started.
Please keep in mind that we don’t own any of the social media networks we provide marketing campaigns on. Therefore we cannot control their actions such as updates, algorithm changes, or fluctuations in numbers. If you experience any drops in the numbers of fans, followers, views etc, we will re-add them for 30 days from the date of initial order delivery.
We recommend contacting us if you experience any issues with your campaigns.
Remember to mention your order number.
If you have any questions about our Refund Policy, please contact us here.